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IT Supporter with ServiceNow

Location: Zürich (Kreis 3)
Sector: Helpdesk / Support
Job Type: contract
Salary: Swiss Franc500 - Swiss Franc600 per day
Reference: BBBH143833

IT Supporter with ServiceNow

Experis IT Switzerland is currently on the search for an experienced Supporter to join one of their clients, a well-known company. For this temporary role based in Zurich, we are in search of an English-speaking candidate who is available to start in September this year.

Location: Zürich

Start Date: October 2021

Duration: 6 months

Your profile:

  • You are already based in Switzerland
  • Experienced IT Supporter with proven commercial experience
  • You are experienced to work with ServiceNow
  • Skilled in:
  • Act as the ongoing interface between the client and the system or application
  • Dedicated to quality, using exceptional communication skills to keep our world class systems running
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
  • Gains understanding of underlying complex IT Systems to provide first analysis and escalate issues if necessary to 2nd Level Support
  • Close collaboration with other Support Tiers, as well as Site Reliability Engineering ("One Team")
  • Incident Reports and common root cause analysis (to identify common pattern and support the application in becoming more robust)
  • You bring practical problem-solving skills
  • Fluent in German and English language, verbal and written

Apply today to secure your chances in this interesting opportunity for an international fast-growing company.

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