Design OPS Manager

Design OPS Manager

On behalf of our Pharmaceutical client we are looking for a Design Ops Manager for a 12 month contract opportunity in Zug.

The perfect candidate:

We are looking for a professional candidate who is able to design and implement processes, has an analytical mindset and the ability to think beyond. The background should be more business oriented but there has to be a technical flair and the ability to work with different tools and technologies. Soft skills are very important and will be tested in a case study in the interviews.

General Information:

• Start date: ASAP
• latest Start Date: 01.06.2023
• End date: 12 months
• Extension: possible
• Workplace: Rotkreuz
• Workload: 80-100%
• Remote/Home Office: possible, load can be discussed in the 2nd Interview (local availability needed)

Tasks & Responsibilities:

• Develop and grow the DesignOps capabilities within the chapter
• Help plan, define, and manage our operational Design Ops strategy, establishing workflow and process standards and best practices
• Develop and continuously improve a strategic framework for design services by in-house and external agencies (managed services and RFP's)
• Define project roadmaps together with design leaders, including key touchpoints, milestone dates, etc.
• Ensure allocated team members as well as clients understand the project plan and have a space to express concerns about feasibility or scope
• Drive governance processes and communication for Design Leadership in ongoing staff meetings, portfolio oversight, and metrics and budget tracking.
• Identify inter-dependencies or risks early on, and proposes solutions on how to address them.
• Effectively works in a matrix with a highly engaged team and is able to inspire and coach team members
• Demonstrate effective people leadership as demonstrated by the Leadership Commitments
• Represent the department and core competencies inside and outside the organization
• Responsible for ensuring adequate reporting to support overall department management

Must Haves:

• Min. Bachelor degree Process Design Management, Business Administration, Change or Project Management or similar
• Min. 3 - 5+ years experience in Design Operations, Design Project Delivery, Tools and Process Implementation, Processes, and Vendor Management
• Min. 2+ years experience in Project Management and/or Change Management (e.g. in process implementation)
• Affinity with project delivery tools such as figma, monday.com or gSuite, miro, slack or similar as a tool owner / poweruser
• Strong ability to design and implement processes as well as ability to implement them technically in the available tools
• Experience in working in AGILE teams and in a matrix environment
• Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
• English fluent is a must
• Teamplayer, proactive, solution oriented, motivated personality
• Analytical mindset and ability to think beyond
• Very good communication skills with different business partners
• Technical affinity and ability to work with different technologies
• Winning personality in a team that can communicate directly
• Willing to support other people in the daily business

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Elaine Kanwar at +41 61 282 22 23