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Senior Application Manager (DE/EN)

Location: Zug
Sector: Service Management / ITIL
Job Type: contract
Salary: Negotiable
Reference: 556944

Senior Application Manager

Our Medical Device client located in Zug is looking for a German/English speaking Senior Application Manager
who has experience in IT operations and the whole - IT application lifecycle.

As a Senior Manager you should be able to support applications within Facility Management, Security Health & Environment and Building Automation and communicate with internal and external business partners in German and English.

General Information:

  • Start date: asap
  • latest Start Date: mid October
  • End date: initial one year duration
  • Extension: possible
  • Workplace: Zug
  • Workload: 100%
  • Remote/Home Office: hybrid (3-2 / 4-1) onsite and home office but onsite required


Tasks & Responsibilities:

  • Engineering and support for IT applications and infrastructure for Site & Services departments such as Facility, SHE (Security Health & Environment), and Building projects.
  • Work closely with IT Architects to ensure successful transformation of business requirements and technical design/solution.
  • IT Project coordination and participation in medium to large sized projects.
  • Maintaining and supporting solutions, procedures and business processes that meet business, customer and technological requirements.
  • IT Quality and Security: Development of documentation relevant to quality and security as well as system documentation
  • Ensures that existing governance is followed, standards are compiled and areas for improvement and proposes are indicated.
  • Takes over different roles within IT Application Management function, such as: Solution and Change Owner, Service Manager, Release Manager, Solution Architect, Business Analyst and Project Manager.


Must Haves:

  • Min. Master degree in Computer Sciences or any related field (equivalent working experience also acceptable)
  • Certification in ITIL Foundation
  • At least 8 years of professional experience in IT operations and IT Application Management
  • Min. 1 year experience in project management (leading or subproject manager experience)
  • Experience in requirements management (including risk management and requirement analysis)
  • Expert in application integration, maintenance and support
  • Fluency in English and German (Customers speak German)
  • Strong self organizing skills
  • Strong communication skills with internal and external business partner
  • Strong Customer and Service Management focus, as well as experience with Senior Stakeholders


Nice to Haves:

  • Project Manager Certification (e.g. PMP)
  • Experience with ServiceNow

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Elaine Kanwar at +41 61 282 22 23

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