Client Engagement Specialist

Client Engagement Specialist

Experis is currently looking for a new team member to join our Basel office. We are looking for a dynamic professional who has strong ambition to succeed in a customer facing sales environment. If you think you have what it takes to help us grow our business in an ever-changing environment, please read on and apply!

What is it you'll have to do?

• Devise strategies to build positive relationships with new and existing customers that will translate to sales targets.
• Perform research and analysis to generate leads, identify customer needs, potential sales opportunities and coordinate with team members
• Daily Face-to-Face visits with new and existing customers
• Know your customer, including the development of account understanding, understanding the clients' business/industry, competitor solutions they are using and the client's current/future needs
• Identify opportunities for increased revenue within the set of accounts (up-selling/ cross-selling) and work with other members of the sales team to follow through on such opportunities
• Serve as a client conduit internally for feedback and competitive intelligence to Delivery Consultants and Recruiters

Your specific background:

• 2+ years' experience in a customer or client facing sales environment with proven success in Customer Engagement or sales
• Experience in Agency Recruitment is a bonus
• Experience managing Senior Stakeholders up to C level
• Able to effectively use multiple platforms to engage with internal and external customers
• Fluent German & English is mandatory (additional European languages are a bonus)
• Significant experience in Customer Engagement & Retention.
• Experience working across teams and positively enhancing outcomes.
• High level experience with MS Office
• Strong organisational skills with proven ability to handle multiple projects and deliver results.
• Must be a self-starter and critical thinker.
• Excellent verbal and written communication skills.

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Elaine Kanwar on +41 61 282 22 23