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Business Analyst with Genesys/Unblu

Location: Zürich, Switzerland
Sector: Business Analysis
Job Type: contract
Salary: Negotiable
Reference: BBBH114340

Business Analyst with Genesys/Unblu

Experis IT Switzerland is currently on the search for an experienced Business Analyst to join one of their clients, a global firm. For this temporary assignment based in Zürich, we are seeking for an English speaking candidate who is available in a short notice.

Project details: The client is looking to build a document co-browsing solution using "Unblu" or "Genesys Co-Browsing" technology.

Your profile:

  • Business analyst with strong Genesys/Unblu experience
  • Familiarity with features and the co-browsing extension
  • Ability to articulate pros and cons of both products as well as having experience from a user perspective
  • Genesys Customer Interaction Management
  • Ability to analyse an organization and design its processes and systems, assessing the business model and its integration with technology
  • Strong skills in:
    • assessing current state, identifying customer requirements, and defining the future state and/or business solution
    • Research, gather and synthesize information.
  • University Degree or higher education
  • English - Fluent written and spoken

Location: Zürich

Start Date: ASAP

Duration: 6 months renewable contract

Don't hesitate and send us your CV and testimonials today through the link in the advert.

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