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Business Analyst - CRM implementation

Location: Kaiseraugst
Sector: Business Analysis
Job Type: contract
Salary: Swiss Franc76 - Swiss Franc86 per hour
Reference: BBBH125200

Business Analyst - CRM implementation

Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with Business opportunities across a number of professional sectors, with IT being at the heart of our operations.

For one of our clients, specialized in the pharmaceutical area with HQ in Basel, we are looking for a Business Analyst with previous experience in the pharmaceutical industry.

This is a challenging remote contracting position starting in September until August 2021.


  • Documentation of processes, business use cases, requirements, and user stories
  • Facilitation of workshops, and SME discussions
  • Mapping of system capabilities and requirements
  • Definition and documentation of processes for integration (Functional and non-functional)
  • Definition of acceptance criteria
  • Support testing and lead UAT

Must Haves:

  • 8+ years of experience working as a Business Analyst in global projects, with global functions and Affiliates in a similar environment
  • Knowledge of CRM process and solutions
  • Knowledge of integration methods (API, ETL)
  • General business analysis capabilities. This includes facilitation of workshops, business process mapping, requirement gathering, documenting requirements in format of user stories, writing UAT scripts
  • Knowledge of the Agile methodology and SCRUM
  • Experience with mapping of data flows
  • Works with the testing team to support SATs
  • Good understanding of the Testing: UAT preparation and lead
  • Knowledge of the salesforce platform
  • Experience with Jira
  • Document system functional and technical requirements
  • Fluent in written and spoken English

Location: Kaiseraugst

Start Date:01/09/2020

End date: 31/08/2021


If you are a result-oriented Business Analyst currently looking for a challenging new position that applies to your skills, then we look forward to receiving your application!

Not the right job for you? Since new jobs are coming in every day just give us a call +41 (0)61 282 22 17. Experis, the leading IT recruitment agency in Switzerland has many open jobs, just browse our website now to find interesting professional opportunities!

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