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IT Coordinator

Lieu de travail Bern
Secteurs Helpdesk / Support
Type d'emploi contrat
Un salaire Negotiable
Référence BBBH584265

IT Coordinator

Candidates from EU who would like to relocate to Switzerland are welcomed

Experis IT is on the search for an IT Coordinator to join one of their clients, a well-known international company based in Switzerland. This exciting temporary opportunity is only open to candidates with relevant experience. If you're looking to take your career to the next level, please read on!

Contact: Francesca De Chirico

Start Date: ASAP, 01/01/2024

Duration: 6 months - after, internalization

Location: Biel

Workload percentage: 100%

Key Responsibilities:

  • IT Support:
    • Provide technical support to end-users, addressing hardware, software, and network issues.
    • Troubleshoot and resolve IT-related problems in a timely manner.
    • Assist users in understanding and utilizing technology tools.
    • Support implementation and maintenance of ITIL-based ITSM processes, such as incident management, change management, problem management, and service request management.
  • Network Administration:
    • First level support for the organization's network infrastructure.
    • Monitor network performance, identify issues, and escalate to external vendors for solutions
    • Collaborate with IT vendors for network-related services and support.
  • User Account Management:
    • Create, modify, and deactivate user accounts.
    • Ensure security protocols are followed for user access and permissions.
    • Educate users on security best practices.
  • Hardware and Software Procurement:
    • Collaborate with vendors to source and procure IT equipment.
    • Manage inventory of hardware and software assets.
    • Ensure compliance with licensing agreements.
  • IT Project Coordination:
    • Assist in planning, implementing, and managing IT projects.
    • Coordinate with different teams to ensure project goals are met.
    • Monitor project timelines and budgets.
  • Training and Documentation:
    • Develop and deliver training sessions for end-users on new technologies.
    • Create and maintain documentation for IT processes and procedures.
    • Keep technical documentation up-to-date with support of solution owners

Your Skills:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Previous experience in IT support or system administration.
  • Familiarity with various operating systems, hardware, and software applications.
  • Experience with IT service management best practices (ITIL)
  • Proficiency in network administration, system administration, and IT troubleshooting.
  • Knowledge of security best practices.
  • Familiarity with cloud computing platforms may be required.
  • Strong communication skills to interact with end-users and collaborate with cross-functional teams.
  • Ability to explain technical concepts to non-technical stakeholders.
  • Analytical and problem-solving skills to identify and resolve IT issues efficiently.
  • Ability to manage multiple tasks and priorities in a dynamic environment.
  • German C1 is a must, French is a plus

Don't hesitate and send us your CV and testimonials today through the link in the advert.

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Francesca De Chirico on +41 (0) 44 2299925.

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Linkedin: Francesca De Chirico

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