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Navigating the Digital Frontier: Effective Collaboration in the Digital Workspace

At the beginning of the pandemic, most of us were happy about the home-office policy. More flexibility, no travel to the office, and casual attire. After a few weeks, the honeymoon period faded off, and we realised that the digital workspace comes with its challenges beyond internet connectivity. A few years later, we continue to see companies struggle to successfully optimise the digital workspace for their employees. In this article, we'll explore some tips that you can quickly implement in your team (without significant financial investments).


Collaboration Tools


In the digital workspace, collaboration tools are your best friends, offering an array of features to facilitate seamless teamwork. From Slack to MS Teams, to Jira or, they act as the digital bridge connecting remote teams and enabling communication, document sharing, and project management.

Take the time to explore the collaboration tools your organisation provides, such as project management platforms, communication apps, and document-sharing software. Familiarise yourself with their features and functionalities to make the most of them.

Don't just use collaboration tools for the sake of it. Integrate them into your daily workflow. Use shared calendars, set up notifications, and ensure you're accessible and responsive through these channels.


Set Clear Goals


Whether your team uses SMART goals, OKRs (or both), setting clear goals can provide direction and purpose to your tasks but also ensures that you and your team are all on the same page while working towards a common objective. Take the time to ask questions, organise regular check-ins and celebrate milestones to make your remote collaboration as effective as possible.

When you receive a new project or task, don't hesitate to ask for clarification on the goals and objectives. Understanding the bigger picture helps you align your efforts with the team's mission.

Recognise and celebrate small achievements and milestones on your journey toward larger goals. Acknowledging these victories not only boosts team morale but also serves as a motivating factor to continue working together towards the overarching goal. Whether it's a successful project phase completion or hitting a specific target, taking a moment to celebrate these accomplishments can enhance team cohesion and motivation, making the digital workspace a more positive and productive environment.

By scheduling regular check-in meetings with your team, can help you to assess progress and discuss any challenges. This promotes transparency and keeps everyone aligned toward the same goals.


Encourage Feedback


Feedback is a powerful tool for improvement and innovation, and there are many tried and tested techniques to do this. In IT environments the Retrospectives are an integral part of the workflow, but the Sandwich model or the SBI Feedback model can be used as guideline in less formal setups.

Don't hesitate to provide constructive feedback to your colleagues when necessary. Be respectful and solution-oriented in your approach. On the other hand, actively seek feedback on your own work. Encourage your team members to provide insights on how you can improve and meet the goals more effectively. Be open to receiving feedback, even if it's critical. Embrace feedback as an opportunity for growth and learning, and always thank those who take the time to help you improve.


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Download our full guide: Digital Workspace 2.0 - An insider's guide for IT leaders