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Software Technical Writer

  • Salary: CHF47 - CHF57 per hour
  • Job type: Contract, Full-time
  • Location: Kaiseraugst
  • Sector: Pharma & Life Sciences, Service Management / ITIL, Software Development
  • Date posted: 08/03/2019
  • Job reference: BBBH99390
This vacancy has now expired.

Software Technical Writer

Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with Business opportunities across a number of professional sectors, with IT being at the heart of our operations.

For one of our clients, specialized in the pharmaceutical area with HQ in Basel, we are looking for a Software Technical Writer.

This is a challenging contracting position starting in April until the end of July 2019.

Tasks & Responsibilities:

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the product teams, turning insights language that sets our users up for success
  • Develop and maintain our developer portal of appropriate reference materials
  • Author, review, and finalize policies and Procedures in area of incident management, request management
  • Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation


  • Bachelor's degree or equivalent in computer science, software engineering or other related fields
  • Previous working experience in software development, computer science, or engineering
  • Experience in the diagnostics and pharmaceutical industry or other highly regulated industries like finance or insurance is seen as advantageous
  • 2 to 5 years of industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience
  • Experience using XML tools to create documentation
  • Experience with Markdown markup language
  • Understanding and creation of UML diagrams
  • Experience in documenting APIs
  • Experience in building / working on a developer's portal
  • Experience with ITIL framework or Service Management

Location: Basel country

Start Date: 01.04.2019

If you are a result-oriented Technical Writer currently looking for a challenging new position that applies to your skills, then we look forward to receiving your application!

Not the right job for you? Since new jobs are coming in every day just give us a call +41 (0)61 282 22 17. Experis, the leading IT recruitment agency in Switzerland has many open jobs, just browse our website now to find interesting professional opportunities!

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