Deskside Support Technician Specialist 80-100%

Deskside Support Technician Specialist 80-100%

Experis is the global leader in professional resourcing and project-based workforce solutions.

On behalf of our client, the leading IT company we are looking for a Deskside Support Technician Specialist

• Location: Zurich
• Start date: ASAP
• Duration of contract: 6 months - possibility for extension
• Workload: 80-100%

We are seeking a Deskside Support Technician to provide technical support to end-users at our company. The ideal candidate should have excellent problem-solving and communication skills, as well as experience in desktop support, troubleshooting, and hardware/software installations.

Responsibilities:

• Troubleshoot hardware, software, and network issues & Provide technical support to end-users in person, via phone, or email.
• Install, configure, and maintain desktops, laptops, printers, and other peripherals.
• Manage and track inventory of hardware and software assets.
• Ensure security and compliance with company policies and standards.
• Assist with the setup and maintenance of audio-visual equipment for meetings and events.
• Communicate effectively with end-users, colleagues, and management.

Requirements:

• High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred.
• 3+ years of experience in desktop support or related technical field.
• Strong knowledge of Microsoft Windows operating systems and Microsoft Office suite.
• Experience with troubleshooting hardware and software issues.
• Familiarity with Active Directory and other enterprise IT management tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams