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CRM Specialist - German Speaker

Location: Volketswil, Uster
Sector: ERP / SAP / CRM
Job Type: permanent
Salary: Negotiable
Reference: BBBH114122

On the behalf of our client, a swiss manufacturer company, we are looking for a CRM specialist, for a permanent position based in Zurich area.

Missions:

  • Further development and promotion of the CRM system in consultation with the stakeholders
  • Analysis, programming and implementation of new and existing processes
  • Sales management support in reporting and analysis
  • Training and consulting of internal users regarding the application of the CRM system (1st & 2nd Level Support)
  • Ensuring the flow of information and knowledge between the CRM-relevant areas
  • Creating training documentation in the field of CRM
  • Proactive participation in the IT Changerquest and release upgrade management
  • Examination of the CRM software in terms of functionality and interfaces for innovations and software releases.

Profile:

  • Completed basic education and business education
  • Knowledge and experience in CRM system applications, ideally MS Dynamics
  • Team player with "hands-on" mentality and high resilience
  • Experience in project management and high IT affinity
  • Analytical and conceptual skills
  • German is mandatory, French OR Italian is a plus
  • Good process understanding
  • SAP knowledge in the area of ​​SD is an advantage

Interested by this opportunity ? please apply to the advert !

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