CRM Specialist - German Speaker
On the behalf of our client, a swiss manufacturer company, we are looking for a CRM specialist, for a permanent position based in Zurich area.
- Further development and promotion of the CRM system in consultation with the stakeholders
- Analysis, programming and implementation of new and existing processes
- Sales management support in reporting and analysis
- Training and consulting of internal users regarding the application of the CRM system (1st & 2nd Level Support)
- Ensuring the flow of information and knowledge between the CRM-relevant areas
- Creating training documentation in the field of CRM
- Proactive participation in the IT Changerquest and release upgrade management
- Examination of the CRM software in terms of functionality and interfaces for innovations and software releases.
- Completed basic education and business education
- Knowledge and experience in CRM system applications, ideally MS Dynamics
- Team player with "hands-on" mentality and high resilience
- Experience in project management and high IT affinity
- Analytical and conceptual skills
- German is mandatory, French OR Italian is a plus
- Good process understanding
- SAP knowledge in the area of SD is an advantage
Interested by this opportunity ? please apply to the advert !