Service Desk Analyst - Junior
#ITsupport #geneva #Experis #Switzerland #Recruitment
Company :
Very dynamic company in Geneva region
Mission / Rôle :
One of our clients is looking for a Service Desk Analyst - Junior in IT.
Tasks :
- Provide troubleshooting
- Provide 1st, 2nd level supprot to the users
- Bring some patches for incidents resolution
- Maintain the IT equipments
- Maintain the documentations
- Ensure all incidents are registered in the incidents tools
Experience / Qualifications:
- Very good skills in 2nd level support
- Very good skills with Windows, AD, Exchange
- Very good skills in VMWare
- Very good communication skills
- Very good skills in hardware
- Ability to work with ITIL methodology
- Very good level in English
Do not hesitate to apply : Antoine Wormser / 022 818 87 78