IT Business Application Manager

Experis is the global leader in professional resourcing and project-based workforce solutions.

For a leading global Pharmaceutical company in Zug , we are recruiting for a Business Application manager for 1 6 monthposition, which will support clinical trial planning and management related applications, within the Clinical e-Solutions group.

The perfect candidate:
A perfect candidate would have worked in managing technology applications in an agile environment, and would have excellent communication skills to act as a bridge between the users/stakeholders of the application and IT organization. He/she should be able to understand and analyze business requirements, and translate them into technology related changes in conversations with the IT team.

General Information:

• Start date: asap
• Latest Start Date: 01.04.2024
• Duration: 6 months
• Extension : no
• Workplace: Zug
• Workload: 100%
• Remote/Home Office: yes

Tasks & Responsibilities:

• Provide implementation and operational management support for the software application
• Works under the guidance of Business Application Manager/ Business Application Lead to accomplish his/her responsibilities related to the assigned application(s)
• Partner with internal and external stakeholders to improve business application capability and processes supported by the application
• Clearly and effectively communicate application modifications, changed processes and problem-solving results to affected groups and leadership
• Provides support in investigation of reported incidents that involve applications' abnormalities, failures or defects
• Supports the implementation of technical and/or procedural improvements to ensure effective use of application
• Promptly respond to urgent technical issues regarding system failures and escalate as necessary
• Assist in development of training content, guides and associated documentation, that helps onboard the users on the assist application(s)
• Participates in cross-functional groups focused on improving/maintaining high data quality in the assigned application(s)

Must Haves:

• Minimum Bachelor's or advanced degree in Computer Science, Information Systems or related field or equivalent combination of education and work-related experience in the clinical trial field
• At Least 5 years of business/ system analysis/ analytical experience
• Comprehensive experience analyzing and solving business situations
• Ability to communicate difficult concepts and negotiates with others to adopt a different point of view
• Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas
• In-depth understanding of Agile methodology
• English fluent

Nice to Have:

• Experience with Diagnostics and/or Pharmaceutical Information Systems
• Relevant clinical trial related technology experience
• Comprehensive understanding of clinical development process

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Elaine Kanwar at +41 61 282 22 23