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Application Production Support & Quality Assurance Specialist

Lieu de travail Lugano
Secteurs QA / Testing
Type d'emploi poste permanent
Un salaire Up to Swiss Franc100000.00 per annum
Référence BBBH579289

Application Production Support & Quality Assurance Specialist


-Provide first and second-level technical support to internal users, promptly and accurately resolving their requests and issues related to IT systems.
-Collaborate with users to understand their needs and address queries or problems.
-Conduct comprehensive testing of internally developed software, including integration, functional, and regression testing.
-Thoroughly document testing procedures, results, and defect reports, improving product quality.
-Collaborate with development teams to identify and resolve reported issues efficiently, ensuring reliable and high-quality software releases.
-Continuously monitor the internal IT system for anomalies and participate in defining preventive measures.
-Contribute to enhancing user support and testing processes by proposing innovative ideas and optimised solutions.


-Bachelor's degree or diploma in Computer Science, Computer Engineering, or a related field.
-Proficient in SQL, preferably Oracle PL-SQL variant.
-Familiarity with C#, .Net, .NET MVC pattern and with JavaScript and web applications is a plus
-Excellent problem-solving and communication skills.
-Strong service and customer-oriented attitude
-Knowledge of software testing principles and methodology.
-Familiarity with the software development environment and version control practices.
-Attention to detail and ability to conduct accurate and comprehensive tests.
-Team player with demonstrated ability to collaborate with developers, analysts, and end-users.
-Quick adaptability to new tools and technologies.
-Good command of technical English (written and spoken) for documentation and international communication

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