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Application Production Support.

Location: Lugano
Sektoren QA / Testing
Anstellungsart Festanstellung
Gehalt Negotiable
Reference: BBBH580386

Responsibilities:

Provide first and second-level technical support to internal users, promptly and accurately resolving their requests and issues related to IT systems.
-Collaborate with users to understand their needs and address any queries or problems.
-Conduct comprehensive testing of internally developed software, including integration, functional, and regression testing.
-Thoroughly document testing procedures, results, and defect reports, improving overall product quality.
-Collaborate with development teams to identify and resolve reported issues efficiently, ensuring reliable and high-quality software releases.
-Continuously monitor the internal IT system for anomalies and participate in defining preventive measures.
-Contribute to enhancing user support and testing processes by proposing innovative ideas and optimised solutions.

Requirements:

-Bachelor's degree or diploma in Computer Science, Computer Engineering, or a related field.
Proficient in SQL, preferably Oracle PL-SQL variant.
-Familiarity with C#, .Net, .NET MVC pattern and with JavaScript and web applications is a plus
-Excellent problem-solving and communication skills.
-Strong service and customer-oriented attitude
-Knowledge of software testing principles and methodology.
-Familiarity with software development environment and version control practices.
-Attention to detail and ability to conduct accurate and comprehensive tests.
-Team player with demonstrated ability to collaborate with developers, analysts, and end-users.
-Quick adaptability to new tools and technologies.
-Good command of technical English (written and spoken) for documentation and international communication.
If

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Achtung! Unsere Plattform wird wegen Wartungsarbeiten von Samstag, den 26. Oktober, 23:00 Uhr CET, bis Sonntag, den 27. Oktober, 7:00 Uhr CET, nicht verfügbar sein. Während dieses Zeitraums können Probleme beim Erstellen oder Einloggen in Ihr Konto auftreten, und Änderungen an Ihren Daten werden möglicherweise nicht gespeichert. Vielen Dank für Ihr Verständnis.