IS Service Manager
Experis recognizes you are more than just a CV. As part of the ManpowerGroup we have access to a huge network of opportunities, and we'll connect you to the roles that will accelerate your career.
On behalf of our Client, we are looking for:
IS Service Manager (DE/EN)
Location: Baden - hybrid
Workload: 100%
Contract duration: ASAP - December 2025 - (possibility to extend)
Contact: Aneta Andrzejewska
Your responsibilities:
- Lead the rollout and exchange of printers-
- Oversee and manage the implementation of processes with a new printer service provider.
- Ensure stability and continuity of printing services.
- Set up and maintain a printer reporting page.
- Provide support to the IS Infrastructure team on service management tasks and smaller projects.
- Coordinate and track tickets, ensuring timely resolution.
- Prepare regular reports on project and service status.
What you bring:
- Several years of experience in IS Infrastructure Service Management, with a focus on printer contract and service provider management.
- Proven project management skills, particularly within IT infrastructure environments.
- Solid understanding of IT network fundamentals.
- Educational background in project management and IS infrastructure; ITIL knowledge is an advantage.
- Strong communication skills in both German and English
- Proficient with Microsoft 365 and familiar with ticketing tools.
- Analytical and process-oriented mindset.
Open to both mid-level and senior-level candidates; junior profiles are considered if they demonstrate the right attitude and some procurement experience.
Are you interested in this opportunity? Kindly send us your CV today through the link in the advert. In case of any questions, please contact Consultant Aneta Andrzejewska +41 58 307 2967 LinkedIn: Aneta Andrzejewska
