Applikationsverantwortlicher (SQL - PLSQL)

Applikationsverantwortlicher (SQL - PLSQL)

Experis is the global leader in professional resourcing and project-based workforce solutions. Our suite of services range from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organisational growth by attracting, assessing and placing specialised professional talent.

On behalf of our client, a leading financial institution in Zürich, we are looking for an Application Specialist with good SQL and PLSQL skills.

Overview of the project:

• The application specialist holds the deep IT expertise for the CRM application
• She/he is performing daily application management tasks (e.g. re-occurring maintenance tasks, incident analysis/ resolution).
• The application specialist provides input for application lifecycle planning, definition and management of SLAs/ OLAs, planning/ implementation of application changes. The application specialist is also the overall incidents, requests and defects manager.
• In this particular case, the Application Specialist also supports the regular release processes and is versatile enough to also support one or two other applications within the same domain Reporting

Responsibilities:

• Operations: 3rd level support for applications (incident analysis and resolution) and Support release introductions
• Maintaining an IT Service or infrastructure component (Run-the-Bank): Monitoring of availability of services; Monitoring and improvement of system performance and availability (SLA, OLA) ; Handling of 3rd level support incidents and requests
• Subject matter expert (SME) for CRM application, Coordination of deployments into Test and Production environments

Skills:

• Over 5 years of Application Management/ Support
• Preferably with expert knowledge and professional experience in JAVA, Oracle, SQL, PL/SQL
• Strong in managing of incidents and in tracking of KPIs, benchmarks (in doing as role-model, delegation and promoting internally)
• Experience in application management (lifecycle, maintenance, operation) and enforcing mature and stable application operation in an environment, where agile projects still extend the application under high pressure
• Preferably basic understanding of Client Relationship Management and Client Data Management systems and processes in the banking industry
• Understanding of software development/ customization processes
• Preferably good coordination and communication skills
• Fluency in English with good command of German

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However should you have any questions please contact Sophia Biafora on +41 44 229 99 40.

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Check out all of Experis' job openings at www.experis.ch or visit my personal page and connect to me on LinkedIn.