Program Manager - CRM Data Integration
Program Manager - CRM Data Integration
Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with Business opportunities across a number of professional sectors, with IT being at the heart of our operations.
For one of our clients, specialized in the pharmaceutical area with HQ in Basel, we are looking for a Program Manager with experience in CRM Data Integration with previous experience in a pharmaceutical company.
This is a challenging one year contracting position starting in June 2020 until the end of June 2021.
Responsibilities:
- Orchestrates and oversees multiple streams/projects within the integration workstream focusing on CRM customer data and reference data integrations
- Drives towards a successful go-live in affiliates and global functions
- Track progress of multiple streams linked to Customer Data integration in the CRM context
- Drive clarification of integration scope within the program, with Affiliates and global functions
- Coordinates with product Owners and IT leads to understand affiliate landscape assessments in key areas (data assessment, integration assessment, core process model assessment)
- Understand high level business process to provide guidance on scope, and analysis capabilities vs requirements
- Plan end-to-end integrations: timelines, efforts, resources
- Manage proactively dependencies and impediments
- Plan data migration activities
- Oversees team execution in accordance with project plans, tools, and methods, and support resource planning and acquisition
- Effectively manages suppliers/vendor performance
- Oversees the fulfilment of the program and its 'releases acceptance criteria' and test outcomes
Must Haves:
- 8+ years of experience in leading customer data projects: BI/analytics/CRM customer data/reference data
- Proven background in leading global integrations projects, at minimum one global program in a pharma environment
- CRM / Customer Master data domain knowledge in Pharma
- Experience with configuration projects; strong focus on vendor management
- Ability to work globally and to connect global / regional / local needs
- Likes to orchestrate relationships to business colleagues, IT partners, suppliers, and vendors
- Understands and knows the analytics market and industry trends as well as best practices
- Very good communicator in English - written, verbal
Location: Kaiseraugst
Start Date: 15.06.2020
End date: 15.06.202
Extension: possible
Workload: 100%
If you are a result-oriented IT Program Manager currently looking for a challenging new position that applies to your skills, then we look forward to receiving your application!
Not the right job for you? Since new jobs are coming in every day just give us a call +41 (0)61 282 22 17. Experis, the leading IT recruitment agency in Switzerland has many open jobs, just browse our website now to find interesting professional opportunities!
