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IT ServiceDesk Specialist

Location: Geneva
Sektoren Helpdesk / Support
Anstellungsart Festanstellung
Gehalt Negotiable
Reference: BBBH551282

IT ServiceDesk Specialist

Experis is the global leader in professional resourcing and project-based workforce solutions.

On behalf of our client, a leading trading company, we are looking for an IT Service Desk Specialist with an experience in support level 1&2 .

Contract : Permanent - 100%

Location : Geneva

Responsabilities :

  • Strong understanding of Apple based portable technologies and their peripherals
  • Detailed knowledge of Windows 10 operating system and MS Office products
  • Office 365 knowledge (Teams, OneDrive, Exchange Online, SPO)
  • Working knowledge of ITSM ticketing tools like ServiceNow or similar
  • Good knowledge and hands-on experience of help desk level Active Directory (access management)
  • Administration of file/folder level permissions, file shares, and related security
  • Experience of MDM such as MS Intune, AirWatch (Apple iPhone / iPad advanced configuration)
  • Troubleshoot printer and printing related problems both locally and on the back end server

Requirements :

  • Minimum 2 years' experience in IT solution delivery and support
  • A fundamental understanding of Infrastructure & technical security
  • Experience of desktop management tools
  • Good organizational & communication skills
  • Fluent English (C1)
  • Able to manage multiple priorities including a mix of projects and business as usual
  • Ability to work with customers of all levels

If you are interested in this opportunity, we look forward to receiving your CV or if you have any questions, contact me on +41 22 979 09 05

Take the next step and send us your CV and contact phone number on which we can reach you during working hours.

Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland.

By applying, you agree to the storage and processing of your data for the application process. We strictly comply with the applicable data protection laws.

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