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Tech Center Specialist (100%), Basel - Pharmaceutical

  • Salary: CHF52 - CHF62 per day
  • Job type: Contract, Full-time
  • Location: Basel
  • Sector: Network & Security
  • Date posted: 09/11/2016
  • Job reference: J358005AJMK-091116
This vacancy has now expired.

Tech Center Specialist (100%), Basel - Pharmaceutical

Are you a Tech Center Specialist proven experience in Lifecycle Management and looking for an exciting new opportunity with a market leading global company? If so, please have a look at the following details:

Experis IT Switzerland, a leading Swiss IT company is currently on the search for a Tech Center Specialist to join one of their clients, a global and well renowned pharmaceutical company based in Basel.

For this temporary assignment starting from in November until the end of the year we are in search of an English speaking candidate who is available on a very short notice period.

If yes we may have the right job for you!

Your responsibilities:

  • Handout and delivery of mobile devices
  • First logins with the users on their laptop and giving them an introduction on the system.
  • Incident management from initial contact through ticketing, user interactions and fixes to ticket closure.
  • Correct documentation and correct 'incident passover' to other Tech Centers and solver groups.
  • Taking care of incidents and requests which are getting assigned by the dispatcher.
  • Assisting the embedded supporters on administrative work.
  • Escalations according to escalation policy.
  • Running Tech Center sessions on different topics.
  • Handout and first login of PCLCM (PC LifeCycle Management) devices.

Your profile:

  • + 6 years' experience in Network Architecture
  • + 4 years' experience in System Design
  • Strong experience in LifeCycle Management
  • A demonstrable background and understanding of IT with good technical skills. (No experience is necessary
  • provided a candidate can show his deep interest in IT)
  • A demonstrable, evidence based, interest in helping.

If you are a dynamic and motivated Network System Engineer with experience within a pharmaceutical/GxP or Global environment currently looking for a challenging new position that applies to your skills, then we look forward to receiving your application!

I'm always looking for skilled Network System Engineer so please don't hesitate to send me your CV. Kindly check my page: www.experis.ch/julie-mackerer to see all the positions that can be of interest for you or just connect with me on LinkedIn: https://ch.linkedin.com/in/juliemackerer

Don't hesitate and send us your CV today through the link in the advert. In case of any questions please contact Florence Wespiser on +41 61 282 22 17.

Experis IT is Europe's leading IT&T recruitment agency. Take a look at our homepage for other interesting opportunities or call us on +41 282 22 22. Experis IT has more than hundreds currently open vacancies and we will be more than happy to find the perfect role for you! Just visit us on www.experis.ch

What we can offer you:

Interesting and varied positions within an international and dynamic environment. Furthermore you will enjoy attractive employment conditions and excellent development opportunities such as the opportunity to connect to people from our large IT network.

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