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ServiceNow Solution Architect

  • Salary: CHF75 - CHF85 per hour
  • Job type: Contract, Full-time
  • Location: Basel
  • Sector: Architecture
  • Date posted: 07/02/2018
  • Job reference: J381292ASVT-070218

ServiceNow Solution Architect - Basel - 100%

Experis is the global leader in professional resourcing and project-based workforce solutions. Our suite of services range from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organisational growth by attracting, assessing and placing specialised professional talent.

For our international client based in Basel, Experis is currently looking for a ServiceNow Solution Architect for a contracting position of 4 months.

General information:

- Start date: ASAP
- End date: 30.06.2018
- Work location: St Johann
- Workload: 100%

Tasks & Responsibilities:

* Accountable for defining and delivery a Configuration Management Plan (CMP) to support the further setup of the new ServiceNow CMDB. Configuration Management Plan to record:
o Configuration Item Classes to be managed in the CMP
o Associated Class Attributes
o Control status of Class status
* Accountable for regular reporting of CMP status as required.
* Responsible for managing requirements for CMDB as per the Asset & Configuration Management process - logging requirements, status of processes, coordination of changes.
* As required during the initial phase of operation manually create foundational components in the CMDB.

You bring for this role the following qualifications:

* MS in Computer Science or Engineering.
* Knowledge of ServiceNow platform (especially ServiceNow CMDB)
* At least 5+ years' experience in IT Service Management
* Good awareness of the role of the Configuration Management Database in support of ITSM processes e.g. Incident and Event Management.
* Experience with MS Office Tools, MS SharePoint and MS Project.
* Team work in a challenging IT environment.
* Ability to work in an International as well as multicultural environment.
* Good written and verbal communication skills.
* Flexibility and experience in prioritizing tasks.
* Ability to deal with variable workload.
* Demonstrable leadership skills within a global matrix organization.
* Strong outcome-driven mindset.
* Excellent communication and change management skills.
* ITIL certification is beneficial

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However should you have any questions please contact Stéphanie Vogt on +41 61 282 22 16.

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Check out all of Experis' job openings at www.experis.ch or visit my personal page https://www.experis.ch/stephanie-vogt and connect to me on www.linkedin.com/in/stephanie-vogt2

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