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Operational Excellence Leader

Location: Basel, Switzerland
Sector: Content / Document Management
Job Type: contract
Salary: Negotiable
Reference: BBBH104700_1561983158

Operational Excellence Leader

Experis IT is Europe's leading IT recruitment agency. We are dedicated to connecting talented individuals with Business opportunities across several professional sectors, with IT being at the heart of our operations.

One of our clients, a leader in the pharmaceutical industry, is looking for an Operational Excellence Leader for a 6-month contract based in Basel, Switzerland.

Job summary

This program is currently working on identifying acceleration opportunities to significantly and sustainably reduce the time to file a submission. In doing so, the department has been tasked to facilitate and coach subject matter experts in the filing process to implement within 2019 solutions that contribute to the goal of reducing the overall filing time.

Your tasks & responsibilities

Update, maintain and develop further key elements of the PDEx Operational Intelligence Service Model by:

  • Developing and documenting current and future state process maps (level 1 to 4) under BPMN 2.0
  • Process mining data, systems, people and process artifacts to ensure enough detail is available for designing the specifications for the new accelerated filing process
  • Developing, documenting and achieving sign off of SIPOC, RACI and other similar documents associated with the process maps.

  • Facilitate, document and follow up on frequent interviews or micro sprints with SME's intended to refine the details of the identified solutions for acceleration
  • Co-facilitate, co-develop further workshops/sprints with stakeholders for testing of solution prototypes
  • Maintain and sustain the business rhythm with the assigned stakeholders and SME's, including keeping track of quality and timeliness of deliverables associated to the project plan

What you must have

  • +5 years of Proven experience in running global operational excellence projects, aiming at improving performance of business processes
  • +5 years of experience in Demonstrable Lean management
  • +5 years of experience in Demonstrable Project Management
  • +5 years of experience facilitating workshops (such as Kaizen events or Lean management events or Agile)
  • Significant Lean Six Sigma projects
  • Proven experience with stakeholder management, customer facing roles at different levels of the organization (senior leadership and SME's)
  • Team player who is able to deliver, collaborate
  • Fluent English

What is nice to have

  • Agile or SCRUM methodology experience; SCRUM master role preferred
  • Project Management Professional or equivalent certification
  • Lean Six Sigma training; Green Belt desired, Black Belt preferred
  • Signavio, Adonis or other professional process modeling experience
  • Excelling Document Management practices (documentation in Word, PP, Excel)
  • Experience with System/software architecture
  • Experience with ERP or similar software development projects (design and implementation)

General information

  • Start date: ASAP/ negotiable
  • End date: 31.12.2019
  • Extension: An extension is planned, but needs to be approved
  • Work load:100%
  • Work location: Basel
  • Remote: Not possible
  • Travel: Travelling might be considered (up to 10%)
  • Department: Non-IT/Product Development

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Alexander Russell on +41 61 282 22 16, at www.linkedin.com/in/alex-russell-experis/ or via email

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