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IT Technical Support Analyst

  • Salary: Negotiable
  • Job type: Permanent, Full-time
  • Location: Morges, Nyon
  • Sector: System Administration, Helpdesk / Support, Service Management / ITIL
  • Date posted: 08/08/2017
  • Job reference: J369164AAWO-020717

IT Senior Technical Application Support Engineer AD O365 Windows Server


Our client is looking for an IT Senior Technical Application Support Engineer to reinforce his team.

Mission / Role

Your main tasks :

- Develop the user interface of a complex application
- Troublesshoot and debugs the applications
- Work with the team to develop and find some new functionnalities
- Design, develop and implement databases interfac
- Act as a primary point of contact for all internal IT related user queries/issues.
- Providing 1st and 2nd line technical support for MS suite of products, PCs, laptops, mobile devices, printers, AV and telecommunication equipment.
- Ensure all tickets are prioritised in order of urgency/impact to the business
- Provides support in Active Directory
- Maintain inventory of all equipment and provide the IT inventory reports for Finance department

Experience / Qualifications:

- Very good skills in AD configuration, GPO's, Domain trust and patch management
- Good skills in experience in supporting and administering: Windows Server and Hyper-V
- Experience in Software & Hardware installation/configuration and support
- Minimum 8-10 years on a similar role preferably in a regulated manufacturing environment
- Very good skills in ITIL
- Very goos skills in O365
- Very good customer service management skills
- Fluent in French and English

If the position above doesn't match your needs please take a moment to call or email one of our recruitment centers (below) to receive free career advice and an update of other exciting opportunities with Experis' prestigious clients

Do not hesitate to apply : 022 818 87 78

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