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IT Service Management Engineer

Location: Zürich, Switzerland
Sector: Service Management / ITIL
Job Type: permanent
Salary: Negotiable
Reference: BBBH106653_1564589730

Your tasks

  • Ensuring the trouble-free operation of BMC ITSM Remedy and Atrium in compliance with the Service Level Agreements and the documentation (installation, operation, migration, backup, etc.)
  • Constant expansion and optimization of the ITSM system landscape including the automation of operations
  • Project work as well as assumption of sub-project management
  • Plan and deploy new versions and releases (LCM), including documentation
  • Assisting users in using the ITSM and Atrium as well as advising on interface issues
  • Further development of the solution design for specific requirements of our internal customers

your profile

  • Higher technical school
  • At least two to four years of relevant work experience in a similar capacity
  • Scripting and programming (Bash, Python, Perl) is an advantage
  • Good technical understanding and comprehensive, analytical and conceptual skills to take over, monitor and develop an existing environment
  • Good knowledge of CMDB Administration, Atrium Integrator, Pentaho Spoon and BMC Web Services / Tool Integration
  • Good German and English
  • Dynamic, independent and committed personality

Location : Zurich

Interested in this unique opportunity? Kindly send us your CV today through the link in the advert.

Should you have any questions don't hesitate to contact me, Harry Serero on +41 44 229 99 21

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