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IT Change Manager

  • Salary: Negotiable
  • Job type: Contract, Full-time
  • Location: Geneva
  • Sector: Software Development
  • Date posted: 16/01/2018
  • Job reference: J379859AAWO-110118
This vacancy has now expired.

Tasks

  • Reception and qualify Changes based on the bank risk assessment matrix
  • Understand the change dependencies, risks and impacts
  • Process the Service Management tool's records according to the Bank process
  • Communicate with stakeholders and liaise with the Incident Manager where necessary
  • Address issues or risks before the weekly CAB and support the preparation of mitigations plans with the stakeholders
  • Provide timely reports on Changes
  • Review Changes' quality daily and help promoting the standards amongst teams
  • Conduct daily post implementation quality check on programs changes
  • Perform data changes checks with the SQL audit tool or through scripting

Required skills:

  • Broad knowledge of IT Infrastructure services
  • Specific SQL and audit tools knowledge
  • In depth knowledge of the Service Management processes and ITIL
  • Excellent understanding of the IT banking environment and critical processes
  • Excellent presentation skills
  • Effective communication skills, both oral and in written
  • Cultural awareness

Experience

  • At least 3 years of eexperience in managing the Change Management process in a private banking environment
  • Exposure to international environment
  • Excellent English & French spoken and written, Italian a plus
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