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HyperCare / ServiceNow Service Manager

  • Salary: CHF75 - CHF79 per hour
  • Job type: Contract, Full-time
  • Location: Basel
  • Sector: Service Management / ITIL
  • Date posted: 07/06/2018
  • Job reference: J387691AVBC-060618
This vacancy has now expired.

Experis recognises you are more than just a CV. As part of the ManpowerGroup we have access to a huge network of opportunities and we'll connect you to the roles that will accelerate your career.

My client is one of the fastest growing pharma businesses in Switzerland and is looking for a HyperCare/ ServiceNow Service Manager for its office in Basel. My client is requesting a highly skilled individual who specializes in IT testing approaches and concepts for ServiceNow and can meet target deadlines. If you are interested in the position, then please check the criteria below:


  • Lead the delivery and execution of test plans, test specifications and processing of test results
  • Develop the HyperCare strategy and take ownership for daily operations
  • Collaborate with functional and deployment teams on the testing approach and deliver appropriate training/ workshops to the project team.


  • Experience of establishing a HyperCare Command Centre & Strategy for a global organization
  • Experience of IT testing approaches for ServiceNow or similar platforms
  • 2+ years' experience in IT Service Management

Full time (40 hours a week)

Location: Basel (no remote work allowed)

Start/ end date: 18/6/2018 - 31/12/2018

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Virginia Belli Colon on +41 61 282 22 10

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

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