Business & IT Integration Manager - Unix/ Splunk

Business & IT Integration Manager - Unix/ Splunk

Experis is the global leader in professional resourcing and project-based workforce solutions.

Overview of contract

On behalf of our client, a leading financial institution in Zürich, we are looking for a Senior Business Manager to work alongside IT Support, Project Management and the Development teams to support the Risk, Compliance and Regulatory Affairs departments in this high profile and challenging environment.

This is a 6 month contract based in Zurich

Main responsibilities

• Direct client interaction on user enquiries
• Close collaboration with IT 2nd Level Support on global user enquiries along the lifecycle of our products
• Coordination and alignment with Product Owners and development teams around the globe
• Incident alignment with all support functions
• Ensuring the existence of user guidance material, tool manuals and training material in alignment with our product owners and delivery function
• Diagnosing, troubleshooting and supporting the new solutions with profound data analysis, documentation setup and hands-on support
• Ensure a consistent system monitoring, a in time reporting cycle as well as ad hoc Data Base queries
• Ad-hoc task force requests on case basis
• Strong collaboration with product owners, project teams and development teams globally
• Ensure data correctness and apply corrections
• Ensure a consistent system monitoring, a in time reporting cycle as well as ad hoc Data Base queries
• Providing support with task force activities in the event of critical incidents
• Handling ad hoc requests and supporting the Business Integration lead in topics along the User & Platform Enablement discipline.

Your skills:

• A good understanding of IT processes, technology skills as well as a deep understanding of production support operations and platform monitoring activities
• 5-7 years prior experience in IT Production Support, Compliance Operations or Business Integration role
• Practical skills with Unix, MS Server, Splunk, Tableau, etc.
• Very good understanding of regulatory projects, business operation and compliance disciplines would be an advantage
• Good communication and presentation skills in English and German
• Coping with high pressure and complex project and delivery environment (agile)
• A degree (or provable equivalent practical experience) in Information Technology, in Business Administration or a related field

If you are interested in this opportunity, we look forward to receiving your CV or if you have any questions, contact Jane Leese on +41 44 229 99 49

If you are interested in other opportunities that Experis are recruiting, please click on the link https://www.experis.ch/experis-zurich.

We can only consider Swiss nationals or professionals possessing a valid EU passport for this engagement.