IT Banking Project Manager/ Consultant (German speaking)
IT Banking Project Manager/ Consultant (German speaking)
Experis is the global leader in professional resourcing and project-based workforce solutions. Our suite of services range from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organisational growth by attracting, assessing and placing specialised professional talent.
On behalf of our client, a leading financial institution in Zürich, we are looking for a German and English speaking Front Runner Consultant with proven banking and IT industry experience.
Overview of the project:
- Be part of a team that works with a crucial suite for Relationship Managers, Compliance Functions and Business Operations. As member of the Business/IT Integration Team, you will support and work closely with our 1st Level Support, IT 2nd Level Support Team and with the project and development teams on global user enquiries along the lifecycle for early life and mature products.
- Ensure a consistent system monitoring, in time reporting cycle, ad hoc Data Base queries as well as a positive user experience and increase of product acceptance by providing best production support and user guidance hands-on.
Responsibilities:
- 1st & 2nd Level Business Support
- Direct client interaction on user enquiries
- Close collaboration with IT 2nd Level Support on global user enquiries along the lifecycle of our products
- Coordination and alignment with Product Owners and development teams around the globe
- Incident alignment with all support functions
- Ensuring the existence of user guidance material, tool manuals and training material in alignment with our product owners and delivery function
- Diagnosing, troubleshooting and supporting the new solutions with profound data analysis, documentation setup and hands-on support
- Ensure a consistent system monitoring, a in time reporting cycle as well as ad hoc Data Base queries
- Ad-hoc task force requests on case basis
- Strong collaboration with product owners, project teams and development teams globally
- Ensure data correctness and apply corrections
- Ensure a consistent system monitoring, a in time reporting cycle as well as ad hoc Data Base queries
- Providing support with task force activities in the event of critical incidents
- Handling ad hoc requests and supporting the Business Integration lead in topics along the User & Platform Enablement
Skills:
- Proven Project Management and Consultancy background with the ability to work on multiple ad hoc requests
- Very good understanding of regulatory projects, business operation and compliance disciplines
- Previous Swiss banking experience
- A good understanding of IT processes, technology skills as well as a deep understanding of production support operations and platform monitoring activities
- Ability to read and understand code, write scripts, query databases and scrutinize dense log files
- Good communication and presentation skills in English and German
- Swiss banking experience a must
- Coping with high pressure and complex project and delivery environment (agile)
- Friendly attitude, hands-on, the ability to interact well with user and clients
- Ability to work independently with partner from multiple regions, backgrounds and levels (Staff to Managing Directors) enables you, to quickly gain trust and built sustainable relationships.
Interested in this opportunity? Kindly send us your CV today through the link in the advert. However should you have any questions please contact Sophia Biafora on +41 44 229 99 40.
Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.
Check out all of Experis' job openings at www.experis.ch or visit my personal page and connect to me on LinkedIn.
