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Application Support (SQL & Python)

Location: Zürich, Switzerland
Sector: Helpdesk / Support
Job Type: contract
Salary: Negotiable
Reference: BBBH139817

L2 Application Support - (SQL / Linux)

On behalf of our client, a renowned Financial institution in Zurich, we have a role providing second level (L2) technical production support in the back office division that hosts multiple business processing applications. These business applications process trades and their lifecycle, settlements, payment and client confirmations for various OTC Interest Rate Derivatives, Options, Credit and Equity derivatives.

Key Responsibilities

  • A highly responsible position which takes on the daily monitoring of user queries, investigation of issues and providing timely response to internal business users, proactively seeking to minimize potential application support problems through root cause analysis and monitoring
  • A high-touch, technical deep-dive and hands-on support position requiring the investigation and debugging of logs and where required, source code to find bugs and issues to be fixed by development teams.
  • Provide out-of-hours support including weekend/holiday technical support on rotation and during system incident or events.
  • An opportunity to work with technologies such as Kafka, Springboot, SPLUNK, IBM MQ, Control-M, and AppDynamics.

Essentials Skills and Qualifications:

  • 1 to 3 years combined IT experience in application support.
  • Competency in writing SQL queries (Oracle, Sybase or DB2), Unix commands and debugging procedures/functions with recent hands-on experience.
  • Software development experience is advantageous. This can be from a professional capacity as well as from an educational capacity for candidates with less work experience (projects, work experience, courses etc.)
  • Familiarity with ITIL framework, Kafka, Springboot, SPLUNK, IBM MQ, Control-M, and AppDy-namics is an advantage.
  • Excellent debugging, problem solving and analytical skills in supporting software applications.
  • Fast learner, team player and positive work attitude and possess good oral and written communication skills. Take ownership and accountability.
  • The ability to work well under pressure and having the flexibility/willingness to resolve issues requiring overtime and weekend work.
  • Financial industry or equivalent experience will be an added advantage.
  • A university degree in Computer Science or Information Technology OR Apprenticeship/Experience/Training in in Computer language, DB & OS Systems if no equivalent degree.

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Danny Besse on +41 44 229 99 45.

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