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Application Support L1

  • Salary: CHF350 - CHF380 per day
  • Job type: Contract, Full-time
  • Location: Zurich
  • Sector: Helpdesk / Support
  • Date posted: 11/10/2018
  • Job reference: J385116AIRA-190418
This vacancy has now expired.

1st Level Application Supporter

Our client, headquartered in Zurich, is an important subsidiary of a global company in the finance industry.

We are looking for a 1st Level Support with experience in Production and Application Support. For this contract position based in Zürich, our client is looking for an English speaking candidate who can start as soon as possible.

Scope of work:

  • Provide in-depth 1st level support across a number of in-house high-profile FID / FX trading applications including root cause identification, bug fixing and problem management
  • Engaging with application development teams in capacity as Subject Matter Expert within application support to ensure support requirements are delivered with application releases to make them support-ready and on documenting changes
  • Leading major incidents including face off to senior managers within business and IT.

Skills:

  • 2+ years of production support experience ideally within a financial environment
  • Understanding of basic business concepts within a bank trading environment - Unix / SQL querying / Windows Server
  • strong communication skills
  • stress resistant
  • English is a must, German is a plus

Interested? Please apply online. We look forward to receiving your application.

Please don't hesitate to send your CV to Nadine Zinovyeva or if you should have any questions, please don't hesitate to call on +41 44 229 99 19. If this position is not a perfect fit, please browse through the rest of our job vacancies as we have a range of permanent and contract opportunities available within Switzerland.

Experis IT is Europe's leading IT&T recruitment agency. Experis IT has more than 200 currently open vacancies and we will be more than happy to find the perfect role for you!

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