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Application Service Manager

  • Salary: CHF60 - CHF64 per annum
  • Job type: Contract, Full-time
  • Location: Basel
  • Sector: Service Management / ITIL
  • Date posted: 17/04/2018
  • Job reference: J384875AVBC-170418

Experis recognises you are more than just a CV. As part of the ManpowerGroup we have access to a huge network of opportunities and we'll connect you to the roles that will accelerate your career.

My client is one of the fastest growing pharma businesses in Switzerland and is looking for an Application Service Manager for its office in Basel. My client is requesting a highly skilled individual who specializes in ITSM and can meet target deadlines. If you are interested in the position, then please check the criteria below:

Role:

  • Provide scientific support, problem management and operational oversight for an application.
  • Scientific Support: train users, identify recurring incidents, creation of change requests tickets)
  • Problem management: track progress of problems, documentation, escalate with vendors.
  • Operational oversight: monitoring and review queues

Skills

  • ITSM experience
  • Experience with change management tools (such as Jira, Confluence, Jive)
  • Experience with reporting/ visualizations tools (such as Spotfire)

Full time (40 hours a week)

Location: Basel

Remote work allowed: 20% (once a week)

Start date: May 1st, 2018 -negotiable- (until December 31st, 2019)

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Virginia Belli Colon on +41 61 282 22 10

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Check out all of Experis' jobs at www.experis.ch or visit my personal page https://www.experis.ch/virginia-belli-colon and connect to me on www.linkedin.com/in/virginiabelli/

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