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Salaries can vary for IT support jobs, between CHF 40’000 - 90’000 depending on experience and the demands of the job. High earners are typically very experienced IT support engineers with ITIL certifications or specialist knowledge of complex environments.
IT support jobs haven’t really changed much. For the most part, the IT help desk is still tasked with providing technical support and assistance - troubleshooting IT issues, setting up new IT or telephony equipment and detecting problems before they even arise.
However, with the rise of SaaS solutions, the IT support jobs in a number of organisations are evolving to also become the single point of contact between software providers and end users. IT support jobs are becoming IT service desk jobs, especially in large corporate environments. Typical IT service desk responsibilities will include managing incidents and service requests as well as handling communications with the service providers.
Do you know where your IT and customer service skills will take you next? Experis IT recruiters in Geneva, Lausanne, Basel and Zurich understand that it's not just what you can do that matters - it's about what you want to do.
Search through our IT support jobs and apply today.