IT Service Owner for Legal Reporting Applications

IT Service Owner for Legal Reporting Applications - EN/IT

Candidates from EU who would like to relocate to Switzerland are welcomed

Experis IT is on the search for a IT Service Owner to join one of their clients, a well-known intenational bank based in Switzerland. This exciting temporary opportunity is only open to candidates with relevant experience. If you're looking to take your career to the next level, please read on!

Contact: Francesca De Chirico

Location : Lugano

Start : ASAP

Duration : 12 Months (possibility of extension)

Workload: 100%

Tasks :

• Manage the operating model to ensure support levels and effort sharing of operational tasks, as part of the operating model.
• Provide 3rd level support.
• Continuosly improve the service availability, performance, capacity & knowledge management.
• Respond to risk related matters such as audits, access rights controls and annual risk assessments. Risk mitigation actions and pipeline of technical debts.
• Consults stakeholders with regards to sustainability and operation-readiness of the delivery and provides non-functional requirements, their test cases and responsible for validation.
• Aligns with delivery team and release management for deployments.
• Acts as gatekeeper for any change in the IT Service.

Your profile :

• Bring experience with managing vendors that provide critical services (being SW development outsourcing and L3 support and maintenance for an off-the-shelf product) KPI Tracking, Quality.
• Team player, strong collaborator with the ability to take ownership and communicate on different levels/stakeholders.
• Understanding of IT-/business processes in the area of technical expertise.
• Good knowledge of SQL - Structured Query Language, Windows Operating System, MS DOS / Windows Batch Language, SQL Developer or TOAD for Oracle.
• Fluent in English/ B1 Italian.

Don't hesitate and send us your CV and testimonials today through the link in the advert.

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Francesca De Chirico on +41 (0) 44 2299925.

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Linkedin: Francesca De Chirico