Senior IT POS Specialist

Senior IT POS Specialist

Experis IT is Europe's leading IT recruitment agency. With operations in over 50 countries and offices in Zurich, Basel, Geneva and Lausanne, we will leverage our extensive client network to help you accelerate your career in Switzerland.

On behalf of our client, a leading global travel retailer, we are looking for a Senior Point of Sales Specialist. For this perm position in the city of Basel in Switzerland, our client is looking for an English-speaking candidate who can start as soon as possible. Are you a passionate person with strong competencies in POS systems and excellent knowledge of API architecture and integrations, who is looking for a new and exciting challenge? Are you seeking a new opportunity? If yes, then please have a look at the details below:

What you can expect:

• Ensure deployment of POS system components in compliance with corporate guidelines
• Drive local resource trainings & UATs (directly or indirectly)
• Review and validate business questionnaires, gap lists & change requests before submitting to validation & then to 3rd level support
• Follow-up on deliverables and compliance to specifications
• Coordination with 1st level support during all project phases
• Owner of the Central Servers:
  • Responsible of server performance & stability
  • In charge of POS software components running on the central servers: installations, update management, tests, backup, restore & event documenting
  • Coordinate with 1st level support for systems maintenance, system updates & setups reviews
  • Maintain global settings
  • Responsible of alignment of setups vs. global standards
• Control stability of environment:
  • Control data flows from/to POS environment
  • Control & maintain services related to POS systems
  • Analyze event logs
  • Proactively drive corrective or preventive maintenance based on event logs
  • Controls execution of automated maintenance activities
• Coordinate with other Competence Centers
• Act as Business Application functional and technical expert:
  • Ensures 2nd level support activities: provide technical & functional support to L1 support and interface with 3rd level support
  • Review and validate business change requests before submitting to 3rd level support

What they expect from you:

• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience
• A minimum of 5 years of experience in a similar role in an Omni-channel retail environment
• Hands-on experience in enterprise class POS solutions and strong competencies in POS systems/logic
• Excellent knowledge of MS SQL and MS Office environment
• Excellent knowledge of API architecture and mobile App, as well as hands-on experiences with API integrations
• High level of customer service orientation with the ability to manage a diverse customer base effectively
• Excellent communications skills with the ability to translate end user needs into technical specifications and vice versa
• A flexible, initiative, and open-minded personality, reliable and results-driven with can-do attitude
• Fluency in English a must, any other language an advantage
• Work experience in dynamic, international environments with multi-cultural teams

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Philipp Haller on +41 61 282 22 15

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

You can find more interesting IT roles in Switzerland here: https://www.experis.ch/it-jobs-in-switzerland