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Business Systems Analyst

Lieu de travail Switzerland
Secteurs Pharmaceutique & Life Sciences
Type d'emploi poste permanent
Un salaire Swiss Franc110000.00 - Swiss Franc130000.00 per annum
Référence BBBH123637

Business Systems Analyst

On behalf of one of our clients, a leading biopharmaceutical company, we are looking for a Business Systems Analyst for a permanent position located in Basel, Switzerland.


General information

  • Start date: ASAP
  • Work location: Basel
  • Workload: 100%

Overview

The main purpose of this position is to establish and maintain a global digital content platform for promotional and medical material, enabling global and local Marketing and Medical business partners to create, edit and approve digital content

Tasks & Responsibilities

  • Assessment of user needs through close cooperation with business functions to provide support and proactive service, including analysis of opportunities in accordance with the IT strategy and architecture
  • Focal point to communicate system related problems in collaboration with IT teams and software vendor on changes, fixes and updates
  • Ongoing troubleshooting, user support, and maintenance of the systems to ensure customer satisfaction
  • Management of the system release process including vendor management, coordination of validation activities with development and execution of testing
  • Configuration or development of new system functionalities based on user requirements
  • Development of training documentation and eLearning modules and coordination and provision of end-user training
  • Creation of system-related QS documentation in compliance with relevant policies and standards
  • Guarantee compliance to CSV requirements (when applicable), IT Policies and Standards

Must Haves

  • Minimum of University Degree - (Computer Science, Information Systems, preferred) or equivalent industry experience
  • Fluent in English (written and spoken), French and/or German is a plus
  • 5 or more years of professional experience with preferably 3 years in the commercial area of pharmaceuticals industry
  • Experienced in managing software as a service (SaaS)
  • Good analytical skills with the ability to understand business requirements and transform into IT solutions
  • Independent, and hands-on working style, team player, highly self-motivated, proactive and change-oriented
  • Ability to deliver world-class IT services including system availability/stability, mean time to resolve performance and outstanding user experience with technology and IT teams.
  • Lean thinking capable to drive process simplicity throughout the organization by leveraging technology solutions
  • Experienced in content management systems in the pharmaceutical industry
  • Experienced in system administration of Veeva Vault for promotional and medical content is an asset
  • Versed in the pharmaceutical industry practices and regulations and its applicability to IT
  • Able to network and leverage strong internal and external resources and expertise to understand business challenges and opportunities and deliver relevant IT solutions
  • Strong communication skills, able to understand problems and present solutions towards business partners

If you are a result-oriented Business Analyst looking for a challenging new position that applies to your skills, then we look forward to receiving your application!

Not the right job for you? Since new jobs are coming in every day just give me a call +41 (0)61 282 22 16. Experis, the leading IT recruitment agency in Switzerland has many open jobs, just browse our website now to find interesting professional opportunities!

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